This policy was last modified on May 1, 2011.
- We will not sell, lease, or share your personal information with any other companies, except those who need it to help us serve you (e.g. providing your name, and address to our third party shipping agent and payment processor -with whom we share your financial information to fulfill payment).
- We will not spam you. For those few emails that we do send out, we always include a way for you to unsubscribe from any and all non-essential communications.
- When you submit any form or upload any document to our Site, we use Secure Socket Layer Technology. Secure Socket Layer technology protects your information, using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users.
- Once your documents have been uploaded, they are hosted in our secure server environment. We use firewalls and other advanced technologies to prevent interference or access from outside intruders.
What information is collected by CMC:
In order to use the Services, you are required to provide us with an e-mail address and a unique password. In addition, when placing an order with our Site, you are required to provide personally identifying and other information such as your name, phone number, address, payment information (including credit card information), and shipping information (such as third party shipping addresses and shipping preferences).
Children’s personally identifiable information:
The Services are neither directed toward children (under thirteen years of age), nor is it made available to children. We do not knowingly collect any personally identifiable information or accept orders from children.
How the information collected is used:
The information collected from you when you place an order with our Site is used to contact you in the normal course of business (e.g. shipping documents and confirmation emails). Every time you place an order, we will send you a confirmation regarding your order status using the e-mail address that you have provided. You will know exactly when we have received your order, when the printing job is completed and even when we submit your documents to our partner carriers for shipping. Once your order has been submitted to the carrier, all delivery service and tracking information is provided by the carrier. We also use your email to send you newsletters and promotions from our Site when you opt to receive this information from us.
We use non-personally identifiable information in aggregate form to build higher quality, more useful Services by performing statistical analyses of the collective characteristics and behavior of our Customers and visitors, and by measuring demographics and interests regarding specific areas of the Site.
When your information may be disclosed:
CMC reserves the right to disclose information or documents concerning or submitted by you as we reasonably feel is necessary to protect our systems or business, including but not limited to complying with a judicial order or with government agencies or law enforcement officials. Specifically, but without limitation, we reserve the right to disclose such information or documents when: you are in violation of our Terms and Conditions or other published guidelines; you partake (or are reasonably suspected of partaking) in any infringing or illegal activity, even without a subpoena, warrant, or other court order; in response to court and governmental orders, civil subpoenas, discovery requests, and as otherwise required by law; as well as in response to allegations of infringement or illegality.
In the event of a sale, acquisition or merger of some, or all of CMC’s assets, your personal information would likely be a part of the transferred assets. In such an event, we shall notify you via a notice on our Site prior to the transfer, or by email, with your choices on how your information is to be used henceforth.
How you may access & update your information:
If you would like to change your personally identifiable information in our databases, you may do so through your Account Profile, or by contacting our customer care team. We will make reasonable efforts to comply with your request. We shall respond to your inquiry within 30 days of receiving it. Keep in mind, however, that there will be residual information that will remain within CMC databases, access logs, and other records, which may or may not contain inaccurate or outdated personally identifiable information. The residual information will not be used for commercial purposes; however CMC reserves the right, from time to time, to re-contact former users of the Services for the purpose of informing them of changes in our service or hours of service.
How your information is protected:
CMC uses an industry-standard security technology called Secure Socket Layer (SSL Encryption), a protocol developed by Netscape, for the secure transmission of sensitive information over the Internet. SSL works by using a private key to encrypt data that are transmitted over the SSL connection. Current versions of the Netscape Navigator, Internet Explorer and America Online browsers support SSL, as do other browsers, and our Site uses SSL encryption when you transmit sensitive information, such as credit card numbers. Your document is uploaded to us using the same encryption settings your browser uses when connecting to our Site. Web pages that require an SSL connection generally start with “https” instead of “http”, although some pages and frames within pages may be encrypted even without the https address. Your browser’s help files can show you how to verify whether a particular page utilizes SSL.
Third party links:
Content Management Corporation, Inc.
37900 Central Court
Newark, CA 94560